Symon Assists The Container Store® to Reach Higher Productivity Levels

Effectively Empowers The Container Store Employees With Immediate Feedback and Access to Their Performance

Plano, TX – Symon Communications, a global provider of digital signage solutions announced today that The Container Store, the nation’s original and leading retailer of storage and organization products, is realizing productivity improvements from its implementation of a Symon real-time digital communications, business activity monitoring solution. The Symon system has been in place for one year, and in conjunction with a new back office labor management system has helped The Container Store’s employees to visually communicate workloads and completion rates in several areas throughout the distribution center improving performance and reducing overtime.

Each of the innovative products found in The Container Store’s locations coast to coast is received, processed and shipped from a 725,000 square foot Distribution Center, located in the Dallas/Fort Worth Metroplex. The Container Store's distribution center is unlike any other. The unique company culture is just as evident in their DC as it is in their stores and home office. So much so, that many of the distribution center employees have enjoyed a long tenure with The Container Store.

“The Container Store is an exceptional customer utilizing Symon solutions both within their distribution center and their call center. This highlights the flexibility that Symon products bring to the enterprise,” said Charles Ansley, president and CEO of Symon. “Symon’s capability to integrate to back office systems and visually display business related information on what is occurring within the distribution center in real-time is vital to the profitability and success of any organization.”

With a fulfillment center servicing the online store located within The Container Store distribution center, the Symon DeskView product is helping both packers and supervisors see the status of orders at their PC work stations. The Container Store also implemented Symon NetLite II LED panels to display workload, performance and celebrations out to all employees on the DC floor.

“The most notable improvements came in the shipping and receiving area,” said Amy Carovillano, Vice President of Logistics and Distribution, The Container Store. “We use the Symon NetLite II wallboards to display the number of trucks that either need to be emptied and product stocked, or trucks that need to be filled for shipping merchandise out to our 42 stores nationwide. Previous to implementing the Symon real-time communications system we had to manually request shipping information. This was time consuming and not very efficient for our employees who really had no immediate idea of their performance or the status of order fulfillment.  With the Symon system, all of our employees are on the same page and really pull together when the Symon wallboards indicate they may fall behind schedule for the day.”

Symon and The Container Store continue to work together to improve performance and productivity in the distribution center. The Container Store is known for fostering an atmosphere of safety, hard work, and teamwork but also where employees can have fun and is included on FORTUNE magazine's annual list of "100 Best Companies To Work For" nine years in a row.

About Symon Communications, Inc.
Symon is a global digital communications solutions company for businesses that operate manufacturing, distribution networks, retail digital signage, employee communications and contact centers. Symon’s solutions feature reporting, messaging and alerting systems using an advanced hardware infrastructure that enables consolidating and displaying real-time information. Symon also provides a state-of-the art content creation, scheduling, management and display software with award-winning text and graphic capabilities. Headquartered in Plano, Texas, Symon maintains direct sales and professional support offices as well as distributors worldwide. For more information, visit www.symon.com or call 877-796-6634.

Symon, NetLite II, Symon Digital Appliance (SDA), Symon Design Studio, Symon Enterprise Software (SES), TargetVision, Message-Link and Symon Vista are trademarks of Symon Communications, Inc. All other trademarks mentioned herein are the sole property of their respective owners.

About The Container Store
The Container Store currently has 42 locations across the country. In 2008, the retailer will open stores in Little Rock, Ark. (March 8), Plano, TX (summer), Scottsdale, AZ (late summer), Edina, MN (early fall), and Cincinnati, OH (late fall). The Container Store offers free closet design services every day in its stores and online using elfa, the premiere shelving and drawer system. Visit www.containerstore.com for more information about store locations, the product collection and services offered. The Container Store has been named to the top of FORTUNE magazine’s annual list of the “100 Best Companies to Work For” for the past nine years. The Container Store is privately held.

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